Answer customer questions / Compare
Crisp vs tawk.to
Crisp and tawk.to both help you answer customer questions. Crisp is best for small teams that want chat and email in one inbox; tawk.to is best for owners who will answer chats themselves.
| Feature |  Crisp |  tawk.to |
|---|---|---|
| What it is | Shared inbox with website chat | Free live chat for your website |
| Pricing | Free plan | Free |
| Free to start | Yes | Yes |
| Best for | Small teams that want chat and email in one inbox | Owners who will answer chats themselves |
| Jobs it does | Answer customer questions | Answer customer questions |
| Often used by | Any | Any |
Why pick Crisp
- Best for small teams that want chat and email in one inbox
Crisp gives you a chat widget and one inbox for chat, email and other channels, with a knowledge base option.
Why pick tawk.to
- Best for owners who will answer chats themselves
tawk.to is a free live chat widget with apps for phone and desktop. Paid add-ons cover things like removing branding or hiring chat agents.
Questions people ask
- Is Crisp or tawk.to better for a small business?
- It depends on the job. Crisp and tawk.to both help you answer customer questions. Crisp is best for small teams that want chat and email in one inbox; tawk.to is best for owners who will answer chats themselves.
- Is Crisp or tawk.to free?
- Crisp: Free plan. tawk.to: Free. Prices change, so check both sites before you sign up.
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