71 tools to answer customer questions on your website

The shortlist

Ordered by how closely each tool fits this job. How we rank

1. 

   1. Crisp

   Shared inbox with website chat

   Best for: Small teams that want chat and email in one inbox

   Free plan
2. 

   2. Sampan

   A website chat that learns your site and answers visitors for you

   Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

   Free plan
3. 

   3. tawk.to

   Free live chat for your website

   Best for: Owners who will answer chats themselves

   Free
4. 

   4. Tidio

   Live chat and chatbot for small online stores

   Best for: Online stores that want chat plus a chatbot

   Free plan
5. 

   5. Intercom

   Customer service platform with an AI agent

   Best for: Growing teams with a dedicated support person

   Free trial
6. 

   6. 6rsh

   WhatsApp, Instagram and site chat in one inbox

   Best for: Online shops selling to customers over WhatsApp

   Free plan
7. 

   7. Ainisa AI

   AI receptionist for WhatsApp, Instagram and TikTok chats

   Best for: Restaurants and clinics flooded with WhatsApp and DM enquiries

   Free plan
8. 

   8. Brisk Support

   Simple help desk that turns customer emails into tickets

   Best for: Small teams answering a steady stream of customer emails

   Free plan
9. 

   9. Bubblegram

   Website chat you answer from the Telegram app

   Best for: Owners who already live in Telegram all day

   Free plan
10. C

    10. CallFix AI

    An AI receptionist that picks up missed business calls

    Best for: Service businesses that miss calls while on the job

    Free plan
11. 

    11. ChatNox

    Website live chat with an AI helper and a team inbox

    Best for: Small teams adding live chat to their website

    Free plan
12. 

    12. Cornerspot

    Free live chat, CRM, forms and e-sign on one record

    Best for: Trades, consultants and studios wanting free customer tools

    Free plan
13. 

    13. Deacon

    A support bot that only answers from your own pages

    Best for: Owners who answer every customer question themselves

    Free plan
14. 

    14. EasyFunnel

    A website chat agent that collects leads before they leave

    Best for: Small businesses losing website visitors who never fill the form

    Free plan
15. 

    15. EngageDock AI Pro

    Chat, lead forms and AI replies inside WordPress

    Best for: WordPress and WooCommerce shops answering visitors

    Free plan
16. 

    16. Formo Automations

    Store chat that answers order and returns questions

    Best for: Shopify shop owners tired of answering where-is-my-order emails

    Free plan
17. 

    17. GhostChat

    Tiny website chat box with no cookies or tracking

    Best for: Small businesses that want simple chat without slowing their site

    Free plan
18. 

    18. KalTalk

    Chat agent that answers from your own docs

    Best for: Small online teams buried in routine customer questions

    Free plan
19. 

    19. Knocket

    Free chat widget and contact page with one inbox

    Best for: Solo makers and small teams wanting free website chat

    Free
20. 

    20. Kriseena

    Support replies drafted from your Shopify order data

    Best for: Online shops flooded with where-is-my-order emails

    Free plan
21. 

    21. Owlixi

    AI phone receptionist, site chat and bookings in one place

    Best for: Clinics, salons and local services that miss calls

    Free plan
22. P

    22. PromptMySite

    A website chat helper that replies with cards and forms

    Best for: Online shops wanting a chat helper that shows products, not just text

    Free plan
23. 

    23. SpideyChat

    Website chat assistant that answers from your own pages

    Best for: Small businesses that get the same questions through their website

    Free plan
24. 

    24. The-Y CRM

    One team inbox for WhatsApp, email, chat and phone

    Best for: Small teams handling customers across WhatsApp, email and phone

    Free plan
25. 

    25. Yaplet

    One inbox and helper bot for chats, email and social

    Best for: Small shops and teams handling messages across many channels

    Free plan
26. 

    26. AI Phone 360

    AI receptionist that answers calls and books appointments

    Best for: Local service businesses that miss calls while on the job

    Paid
27. 

    27. AnyBot

    AI agents that reply on WhatsApp, chat and phone

    Best for: Small businesses getting messages on many channels at once

    Free trial
28. 

    28. Ask AI by ContentLook

    A search box that answers visitors from your own site

    Best for: Owners whose visitors can't find answers buried in their website

    Free trial
29. 

    29. Assay

    An AI phone agent that answers calls and books jobs

    Best for: Contractors and local services that miss calls on the job

    Free trial
30. 

    30. BeepSweep

    An AI receptionist that picks up your business phone

    Best for: Tradespeople and small teams who can't always answer the phone

    Paid
31. B

    31. BOTFAY

    WhatsApp, Telegram and Instagram chats in one inbox

    Best for: Shops and clinics juggling many messaging accounts

    See site
32. C

    32. CallChatSyn

    AI receptionist that answers calls and books appointments

    Best for: Trades and clinics that miss calls while working

    Free trial
33. 

    33. Calldock

    Voice agents that phone new leads straight away

    Best for: Clinics and service firms that lose leads by calling back late

    Paid
34. 

    34. Chatterence

    Website chat assistant plus a sales and ads dashboard

    Best for: EU small businesses that want a private, multilingual site chat

    See site
35. C

    35. Corvexa

    Website chat that spots buyers and collects their details

    Best for: Service firms that want more enquiries from their website

    Paid
36. 

    36. Cosmo

    A phone and website assistant for routine questions

    Best for: Front desks fielding the same questions every day

    Free trial
37. C

    37. CoSupport AI

    Helpdesk assistant that closes routine support tickets

    Best for: Growing online businesses with a busy support inbox

    Pay per use
38. 

    38. Elva

    Front office help for dental practices, from calls to claims

    Best for: Dental practices short on front desk staff

    See site
39. H

    39. Happli

    Digital guest guide for holiday rental hosts

    Best for: Holiday rental hosts tired of sending the same check-in messages

    See site
40. 

    40. Heep

    Answers restaurant messages and missed calls, books tables

    Best for: Restaurants that miss calls and messages during busy service

    Pay per use
41. 

    41. ICTDesk

    Website live chat with a bot that learns your site

    Best for: Small teams who want chat plus an auto-reply bot at a flat price

    Free trial
42. 

    42. ImaraDesk

    Helpdesk for tickets, tasks, assets and feedback

    Best for: Service teams that fix equipment or handle many support requests

    Free trial
43. I

    43. InboxHarbor

    A shared WhatsApp inbox and simple CRM for your team

    Best for: Sri Lankan shops and service teams selling over WhatsApp

    Free trial
44. 

    44. insite.fyi

    Website chat assistant that answers and qualifies visitors

    Best for: Small businesses that miss website enquiries after hours

    Free trial
45. 

    45. Mastech AI Customer Support

    Done-for-you support chat for online stores

    Best for: E-commerce store owners who want support chat done for them

    Paid
46. 

    46. Medical Office Answering Service

    AI phone receptionist that books clinic appointments

    Best for: Medical practices that miss calls after hours

    Paid
47. 

    47. Mesa

    Run sales, bookings and payments from one WhatsApp number

    Best for: Zambian shops and restaurants selling over WhatsApp

    Free trial
48. 

    48. Monshi

    Virtual phone receptionist for UK small businesses

    Best for: UK trades and service businesses that miss calls while on the job

    Free trial
49. P

    49. ProTag

    QR stickers on equipment so customers call you for service

    Best for: HVAC, plumbing and electrical contractors

    Paid
50. 

    50. SmailOS

    Shared inbox for email, social and WhatsApp with a CRM

    Best for: Small teams answering customers across many channels

    Free trial
51. 

    51. SyncSupport

    Answer customer emails and chats from inside Slack

    Best for: Small teams that already work in Slack all day

    Paid
52. 

    52. Telenow

    Voice agents that answer and make calls on your number

    Best for: Clinics and service businesses in India with busy phone lines

    Pay per use
53. T

    53. TelPal

    One business phone number that rings your whole team

    Best for: Small teams sharing one customer phone line

    Paid
54. 

    54. Text - AI Customer Service

    Website chat with an AI agent that answers buyers 24/7

    Best for: Online shops that get the same customer questions every day

    Free trial
55. 

    55. TrustQueue

    Support bot that answers from your docs or asks a human

    Best for: Founder-led teams where a wrong refund answer costs real money

    Paid
56. 

    56. VoxHive

    A virtual receptionist that answers calls and books visits

    Best for: UK practices, trades and restaurants that miss calls after hours

    Free trial
57. 

    57. WaliChat

    Let your whole team answer one WhatsApp number

    Best for: Businesses that sell and support over WhatsApp

    Free trial
58. W

    58. Workforce Wave

    A voice agent that answers calls, texts and chats 24/7

    Best for: Clinics and service businesses losing after-hours calls

    Free trial
59. Z

    59. ZeeDocs

    A chatbot that answers questions from your own documents

    Best for: Shops answering repeat questions about shipping, warranty or manuals

    Free trial
60. 

    60. zenvor.chat

    Website chat answered by your team from one inbox

    Best for: Small teams who want real people answering website chats

    Free trial
61. 

    61. Blasa

    A business website made from your Google Maps reviews

    Best for: Cafés, salons and local shops that have Google reviews but no website

    Free plan
62. 

    62. Inletbase

    Website forms and a chatbot that reply to leads for you

    Best for: Service businesses that want enquiries answered fast

    Free plan
63. 

    63. Keepp

    One page for your links, shop, bookings, forms and chat

    Best for: Coaches, cafés and trades who want a simple page that takes bookings

    Free plan
64. 

    64. Postfjord

    Social posts, newsletters and DMs for small brands

    Best for: Studios and small brands handling their own marketing

    Free plan
65. 

    65. Reeldrop

    Schedule Instagram Reels and auto-DM people who comment

    Best for: Small brands that sell or share links through Instagram

    Free plan
66. 

    66. Scheduley

    A free booking page plus an AI phone line that books jobs

    Best for: Salons, barbers and tradespeople who miss calls while working

    Free plan
67. 

    67. Sorraia

    Add forms, bookings and a shop to the site you have

    Best for: Owners and web freelancers adding features to an existing site

    Free plan
68. 

    68. Amabrik

    Site health checks plus forms, reviews and chat widgets

    Best for: Owners of self-built sites who want a check-up and basic widgets

    Free trial
69. 

    69. Buzzmark

    A ghostwriter that plans and posts your week of social

    Best for: Founders who want to post as themselves without writing daily

    Free trial
70. 

    70. Clariv

    Track reviews and customer mood across many sites

    Best for: Shops and restaurants with one or more locations to watch

    Paid
71. 

    71. NivoRealty

    Listings, leads, rentals and commissions for property agents

    Best for: Small Brazilian property agencies and independent brokers

    Free trial