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Tools / Answer customer questions / BOTFAY

BOTFAY

WhatsApp, Telegram and Instagram chats in one inbox.

Visit BOTFAY

What it does

BOTFAY pulls your WhatsApp, Telegram, Instagram, Messenger and website chats into a single app, including several accounts and staff accounts. You can switch on an AI helper that replies to customers from your own business info and passes tricky chats to a person.

Best for

Shops and clinics juggling many messaging accounts.

Alternatives to BOTFAY

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan
  2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan
  3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free
  4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan

Answers by Sampan