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Tools / Answer customer questions / SyncSupport

SyncSupport

Answer customer emails and chats from inside Slack.

Visit SyncSupport

What it does

SyncSupport routes emails sent to your support addresses and messages from a website chat widget into Slack channels, where your team replies and claims tickets. Plans are a flat monthly fee with no per-seat charge, and it pauses new tickets instead of billing extra when you hit a limit.

Best for

Small teams that already work in Slack all day.

Alternatives to SyncSupport

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan
  2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan
  3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free
  4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan

Answers by Sampan