Tools / Answer customer questions / SyncSupport
SyncSupport
Answer customer emails and chats from inside Slack.
What it does
SyncSupport routes emails sent to your support addresses and messages from a website chat widget into Slack channels, where your team replies and claims tickets. Plans are a flat monthly fee with no per-seat charge, and it pauses new tickets instead of billing extra when you hit a limit.
Best for
Small teams that already work in Slack all day.
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Discussion
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