cratepick.
Launch your tool

Tools / Answer customer questions / Heep

Heep

Answers restaurant messages and missed calls, books tables.

Visit Heep

What it does

Heep replies to missed calls by WhatsApp or SMS and answers Instagram, Messenger and email in one inbox, booking tables straight into your reservation software. It also sends a reminder the day before, asks for a Google review afterwards and follows up with guests who have not come back.

Best for

Restaurants that miss calls and messages during busy service.

Alternatives to Heep

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan

  2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan

  3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free

  4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan

Answers by Sampan