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Tools / Answer customer questions / Formo Automations

Formo Automations

Store chat that answers order and returns questions.

Visit Formo Automations

What it does

Formo adds a chat widget to your Shopify store that answers questions about orders, shipping and returns, and can look up live order status. You connect your own AI provider key, and paid plans are a one-time payment instead of a subscription.

Best for

Shopify shop owners tired of answering where-is-my-order emails.

Alternatives to Formo Automations

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

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  2. Sampan

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    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

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  3. tawk.to

    Free live chat for your website

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  4. Tidio

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    Best for: Online stores that want chat plus a chatbot

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Answers by Sampan