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Tools / Answer customer questions / The-Y CRM

The-Y CRM

One team inbox for WhatsApp, email, chat and phone.

Visit The-Y CRM

What it does

The-Y CRM brings WhatsApp, email, web chat, SMS and phone calls into one team inbox with customer records, a sales pipeline, appointments and invoicing. It is in alpha, has a free tier, and can run in their Austrian cloud or on your own server.

Best for

Small teams handling customers across WhatsApp, email and phone.

Alternatives to The-Y CRM

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan
  2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan
  3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free
  4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan

Answers by Sampan