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Tools / Answer customer questions / ImaraDesk

ImaraDesk

Helpdesk for tickets, tasks, assets and feedback.

Visit ImaraDesk

What it does

ImaraDesk turns customer emails, chats and portal requests into tickets, routes them to the right person and tracks response times. It also links tickets to tasks and equipment records and sends satisfaction surveys once an issue is closed.

Best for

Service teams that fix equipment or handle many support requests.

Alternatives to ImaraDesk

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan

  2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan

  3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free

  4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan

Answers by Sampan