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Tools / Answer customer questions / Cosmo

Cosmo

A phone and website assistant for routine questions.

Visit Cosmo

What it does

Cosmo answers recurring questions by phone, web chat or a reception kiosk using your website, documents and FAQs, and records callback requests. When a person is needed it passes the case to your team with the full conversation.

Best for

Front desks fielding the same questions every day.

Alternatives to Cosmo

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan

  2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan

  3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free

  4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan

Answers by Sampan