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12 alternatives to Intercom

For small businesses, the closest alternatives to Intercom are Crisp, Sampan and tawk.to. Each one is a tool to answer customer questions, ranked by how closely it fits that job.

Ranked by fit

Tools whose main job is to answer customer questions come first. How we rank

  1. 1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan
  2. 2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan
  3. 3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free
  4. 4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan
  5. 5. 6rsh

    WhatsApp, Instagram and site chat in one inbox

    Best for: Online shops selling to customers over WhatsApp

    Free plan
  6. 6. Ainisa AI

    AI receptionist for WhatsApp, Instagram and TikTok chats

    Best for: Restaurants and clinics flooded with WhatsApp and DM enquiries

    Free plan
  7. 7. Brisk Support

    Simple help desk that turns customer emails into tickets

    Best for: Small teams answering a steady stream of customer emails

    Free plan
  8. 8. Bubblegram

    Website chat you answer from the Telegram app

    Best for: Owners who already live in Telegram all day

    Free plan
  9. 9. CallFix AI

    An AI receptionist that picks up missed business calls

    Best for: Service businesses that miss calls while on the job

    Free plan
  10. 10. ChatNox

    Website live chat with an AI helper and a team inbox

    Best for: Small teams adding live chat to their website

    Free plan
  11. 11. Cornerspot

    Free live chat, CRM, forms and e-sign on one record

    Best for: Trades, consultants and studios wanting free customer tools

    Free plan
  12. 12. Deacon

    A support bot that only answers from your own pages

    Best for: Owners who answer every customer question themselves

    Free plan

Free alternatives to Intercom

  1. Crisp

    Shared inbox with website chat

    Best for: Small teams that want chat and email in one inbox

    Free plan
  2. Sampan

    A website chat that learns your site and answers visitors for you

    Best for: Small businesses that get the same questions every day · Made by the team behind Cratepick

    Free plan
  3. tawk.to

    Free live chat for your website

    Best for: Owners who will answer chats themselves

    Free
  4. Tidio

    Live chat and chatbot for small online stores

    Best for: Online stores that want chat plus a chatbot

    Free plan
  5. 6rsh

    WhatsApp, Instagram and site chat in one inbox

    Best for: Online shops selling to customers over WhatsApp

    Free plan
  6. Ainisa AI

    AI receptionist for WhatsApp, Instagram and TikTok chats

    Best for: Restaurants and clinics flooded with WhatsApp and DM enquiries

    Free plan
  7. Brisk Support

    Simple help desk that turns customer emails into tickets

    Best for: Small teams answering a steady stream of customer emails

    Free plan
  8. Bubblegram

    Website chat you answer from the Telegram app

    Best for: Owners who already live in Telegram all day

    Free plan
  9. CallFix AI

    An AI receptionist that picks up missed business calls

    Best for: Service businesses that miss calls while on the job

    Free plan
  10. ChatNox

    Website live chat with an AI helper and a team inbox

    Best for: Small teams adding live chat to their website

    Free plan
  11. Cornerspot

    Free live chat, CRM, forms and e-sign on one record

    Best for: Trades, consultants and studios wanting free customer tools

    Free plan
  12. Deacon

    A support bot that only answers from your own pages

    Best for: Owners who answer every customer question themselves

    Free plan

Questions people ask

What are the best alternatives to Intercom?
For small businesses, the closest alternatives to Intercom are Crisp, Sampan and tawk.to. Each one is a tool to answer customer questions, ranked by how closely it fits that job.
Is there a free alternative to Intercom?
Yes. Crisp, Sampan and tawk.to have a free plan or are free to use. Check each site for current limits.
What is Intercom?
Intercom is a full customer service suite with an AI agent, help desk and help center. It suits growing teams more than solo owners.

More in answer customer questions

Answers by Sampan